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End-User Training
May 2012
22ndMSEX10INTMicrosoft Excel 2010 Intermediatebook
23rdMSEX07INTMicrosoft Excel 2007 Intermediatebook
25thMSEX07ADVMicrosoft Excel 2007 Advancedbook
29thMSPRJ10ESSMicrosoft Project 2010 Essentialsbook
June 2012
1stMSV10ESSMicrosoft Visio 2010 Essentialsbook
5thSP2010Microsoft SharePoint 2010 End User Essentialsbook
6thMSEX10ESSMicrosoft Excel 2010 Essentialsbook
6thMSEX03INTMicrosoft Excel 2003 Intermediatebook
7thMSV10ESSMicrosoft Visio 2010 Essentialsbook
8thMSEX07INTMicrosoft Excel 2007 Intermediatebook
8thMSPP10ADVMicrosoft PowerPoint 2010 Advancedbook
11thMSPP07ADVMicrosoft PowerPoint 2007 Advancedbook
11thMSACC10ADVMicrosoft Access 2010 Advancedbook
11thMSPRJ07ADVMicrosoft Project 2007 Advancedbook
12thMSWD10ADVMicrosoft Word 2010 Advancedbook
13thMSEX07ESSMicrosoft Excel 2007 Essentialsbook
15thMSWD07ADVMicrosoft Word 2007 Advancedbook
20thMSEX07INTMicrosoft Excel 2007 Intermediatebook
21stMSWD03ADVMicrosoft Word 2003 Advancedbook
21stMSPRJ07ESSMicrosoft Project 2007 Essentialsbook
21stMSPRJ03ESSMicrosoft Project 2003 Essentialsbook
21stMSPRJ10ESSMicrosoft Project 2010 Essentialsbook
25thMSEX10ADVMicrosoft Excel 2010 Advancedbook
26thMSEX03ADVMicrosoft Excel 2003 Advancedbook
27thSP2007Microsoft SharePoint 2007 Enduser Advancedbook
27thMSWD10ESSMicrosoft Word 2010 Essentialsbook
July 2012
2ndSP2010Microsoft SharePoint 2010 End User Essentialsbook
2ndMSPP07ESSMicrosoft PowerPoint 2007 Essentialsbook
3rdMSEX03ESSMicrosoft Excel 2003 Essentialsbook
3rdMSWD07INTMicrosoft Word 2007 Intermediatebook
3rdMSWD10INTMicrosoft Word 2010 Intermediatebook
4thMSEX07ADVMicrosoft Excel 2007 Advancedbook
5thMSEX10ESSMicrosoft Excel 2010 Essentialsbook
9thMSWD07ESSMicrosoft Word 2007 Essentialsbook
11thMSPRJ03ESSMicrosoft Project 2003 Essentialsbook
11thMSPRJ07ESSMicrosoft Project 2007 Essentialsbook
17thMSACC03INTMicrosoft Access 2003 Intermediatebook
18thMSACC10ESSMicrosoft Access 2010 Essentialsbook
19thMSEX10INTMicrosoft Excel 2010 Intermediatebook
19thMSEX07INTMicrosoft Excel 2007 Intermediatebook
25thMSWD03ESSMicrosoft Word 2003 Essentialsbook
August 2012
1stMSV03ESSMicrosoft Visio 2003 Essentialsbook
2ndMSACC03ESSMicrosoft Access 2003 Essentialsbook
3rdMSWD07INTMicrosoft Word 2007 Intermediatebook
6thMSP2010Microsoft SharePoint 2010 Enduser Advancedbook
7thMSPRJ07ADVMicrosoft Project 2007 Advancedbook
7thMSPRJ07ADVMicrosoft Project 2007 Advancedbook
7thMSEX03INTMicrosoft Excel 2003 Intermediatebook
8thMSPP03ESSMicrosoft PowerPoint 2003 Essentialsbook
9thMSWD10ESSMicrosoft Word 2010 Essentialsbook
9thMSEX10ESSMicrosoft Excel 2010 Essentialsbook
14thMSACC07INTMicrosoft Access 2007 Intermediatebook
15thMSEX07ESSMicrosoft Excel 2007 Essentialsbook
16thMSWD03INTMicrosoft Word 2003 Intermediatebook
16thMSACC10INTMicrosoft Access 2010 Intermediatebook
17thMSEX07ADVMicrosoft Excel 2007 Advancedbook
21stMSEX10INTMicrosoft Excel 2010 Intermediatebook
22ndMSWD10ADVMicrosoft Word 2010 Advancedbook
22ndMSPRJ10ESSMicrosoft Project 2010 Essentialsbook
29thMSPP03ADVMicrosoft PowerPoint 2003 Advancedbook
29thMSEX03ADVMicrosoft Excel 2003 Advancedbook
31stMSEX10ADVMicrosoft Excel 2010 Advancedbook
September 2012
4thMSEX03ESSMicrosoft Excel 2003 Essentialsbook
4thMSEX10ESSMicrosoft Excel 2010 Essentialsbook
5thMSPP10ADVMicrosoft PowerPoint 2010 Advancedbook
10thMSACC07ESSMicrosoft Access 2007 Essentialsbook
10thMSPRJ03ESSMicrosoft Project 2003 Essentialsbook
10thMSPUB10-ESSMicrosoft Publisher 2010 Essentialsbook
10thMSPRJ07ESSMicrosoft Project 2007 Essentialsbook
12thMSPRJ10ESSMicrosoft Project 2010 Essentialsbook
13thMSWD10INTMicrosoft Word 2010 Intermediatebook
17thMSV10ESSMicrosoft Visio 2010 Essentialsbook
18thMSWD10ADVMicrosoft Word 2010 Advancedbook
18thSP2010Microsoft SharePoint 2010 End User Essentialsbook
18thMSEX07INTMicrosoft Excel 2007 Intermediatebook
20thMSEX10INTMicrosoft Excel 2010 Intermediatebook
21stMSWD03ESSMicrosoft Word 2003 Essentialsbook
October 2012
2ndMSPP07ESSMicrosoft PowerPoint 2007 Essentialsbook
3rdMSWD10ADVMicrosoft Word 2010 Advancedbook
3rdMSEX03INTMicrosoft Excel 2003 Intermediatebook
4thMSEX10ESSMicrosoft Excel 2010 Essentialsbook
8thMSACC07ADVMicrosoft Access 2007 Advancedbook
10thMSWD03ADVMicrosoft Word 2003 Advancedbook
15thMSWD07ESSMicrosoft Word 2007 Essentialsbook
16thMSPRJ07ESSMicrosoft Project 2007 Essentialsbook
16thMSVIS07-ESSMicrosoft Visio 2007 Essentialsbook
16thMSEX07ADVMicrosoft Excel 2007 Advancedbook
16thMSPRJ03ESSMicrosoft Project 2003 Essentialsbook
18thMSEX07ESSMicrosoft Excel 2007 Essentialsbook
23rdMSEX10INTMicrosoft Excel 2010 Intermediatebook
25thSP2007Microsoft SharePoint 2007 Enduser Advancedbook
30thMSOT03EMicrosoft Outlook 2003 Essentialsbook
30thMSOT07-ESSMicrosoft Outlook 2007 Essentialsbook
30thMSEX03ADVMicrosoft Excel 2003 Advancedbook
30thMSWD10ESSMicrosoft Word 2010 Essentialsbook
30thMSOT10-ESSMicrosoft Outlook 2010 Essentialsbook
31stMSEX10ADVMicrosoft Excel 2010 Advancedbook
November 2012
1stMSPP07ADVMicrosoft PowerPoint 2007 Advancedbook
5thSP2010Microsoft SharePoint 2010 End User Essentialsbook
5thMSACC10ESSMicrosoft Access 2010 Essentialsbook
8thMSWD10INTMicrosoft Word 2010 Intermediatebook
8thMSEX10ESSMicrosoft Excel 2010 Essentialsbook
13thMSOT03-ADVMicrosoft Outlook 2003 Advancedbook
13thMSOT10-ADVMicrosoft Outlook 2010 Advancedbook
13thMSOT07-ADVMicrosoft Outlook 2007 Advancedbook
14thMSWD07INTMicrosoft Word 2007 Intermediatebook
15thMSEX03ESSMicrosoft Excel 2003 Essentialsbook
16thMSEX07INTMicrosoft Excel 2007 Intermediatebook
16thMSPP03ESSMicrosoft PowerPoint 2003 Essentialsbook
19thMSV03ESSMicrosoft Visio 2003 Essentialsbook
19thMSPRJ10ESSMicrosoft Project 2010 Essentialsbook
20thMSEX10INTMicrosoft Excel 2010 Intermediatebook
21stMSACC07INTMicrosoft Access 2007 Intermediatebook
22ndMSWD03ESSMicrosoft Word 2003 Essentialsbook
23rdMSACC03ESSMicrosoft Access 2003 Essentialsbook
29thMSPRJ07ADVMicrosoft Project 2007 Advancedbook
29thMSPRJ07ADVMicrosoft Project 2007 Advancedbook
December 2012
3rdMSWD10ADVMicrosoft Word 2010 Advancedbook
3rdMSWD03INTMicrosoft Word 2003 Intermediatebook
4thMSPP03ADVMicrosoft PowerPoint 2003 Advancedbook
4thMSEX10ESSMicrosoft Excel 2010 Essentialsbook
5thMSEX03INTMicrosoft Excel 2003 Intermediatebook
6thMSPRJ03ESSMicrosoft Project 2003 Essentialsbook
6thMSPRJ07ESSMicrosoft Project 2007 Essentialsbook
6thMSACC10ADVMicrosoft Access 2010 Advancedbook
6thMSP2010Microsoft SharePoint 2010 Enduser Advancedbook
7thMSEX07ADVMicrosoft Excel 2007 Advancedbook
10thMSEX10ADVMicrosoft Excel 2010 Advancedbook
13thMSACC03INTMicrosoft Access 2003 Intermediatebook
14thMSWD10ESSMicrosoft Word 2010 Essentialsbook
14thMSPP10ADVMicrosoft PowerPoint 2010 Advancedbook
17thMSWD07ADVMicrosoft Word 2007 Advancedbook
18thMSV10ESSMicrosoft Visio 2010 Essentialsbook
18thMSEX07ESSMicrosoft Excel 2007 Essentialsbook
19thMSEX10INTMicrosoft Excel 2010 Intermediatebook
21stMSEX03ADVMicrosoft Excel 2003 Advancedbook
Technical Skills
May 2012
21st6294Plan and Manage Windows 7 Desktop Deployments and Environmentsbook
21st6416&6417BCWindows Server 2008 Bootcamp (L7 Customised)book
21st10232Designing and Developing Microsoft SharePoint Server 2010 Applicationsbook
21st10533ADeploying, Configuring, and Administering Microsoft Lync Server 2010book
21st6425Configuring Windows Server 2008 Active Directory Domain Servicesbook
21stCXA-206Citrix XenApp 6.5 Administration book
22ndFund - EAFundamentals of Enterprise Architecturebook
28th50273Planning and Designing Microsoft Virtualization Solutionsbook
28thEMCvnxEMC VNX Unified Storage Deployment and Management book
28th6420/10159Server 2008 R2 Bootcampbook
June 2012
6th10159Update Windows Server 2008 Technology Specialist Skills to R2book
6th6426Configure, Identify and Access Solutions with Windows Server 2008 Active Directorybook
6thVMSDesVMware vSphere: Design Workshop [V5]book
11th10215AImplementing and Managing Microsoft Server Virtualizationbook
11thL7SP2010ASharePoint 2010 Administrationbook
11th6232Implementing MS SQL Server Database 2008book
11thL72010BCMicrosoft SharePoint 2010 Bootcampbook
11thVMwareIMCV4VMware: Install, Manage, Configure [V5]book
11thAGILEAgile Foundationsbook
14thL72010DevSharePoint 2010 Developmentbook
14thBPMBusiness Process Modelingbook
18th6436Design Windows Server 2008 Active Directory Infrastructure and Servicesbook
18thICND1Interconnecting Cisco Network Devices Part 1 (CCNA Part 1)book
18th50331Windows 7, Enterprise Desktop Support Technicianbook
20thITILFITIL Foundationsbook
25th10747Administering System Center 2012 Configuration Managerbook
25th6231Maintaining MS SQL Server Database 2008book
25th6421Configuring and Troubleshooting a Windows Server 2008 Network Infrastructurebook
25th10135AConfiguring, Managing and Troubleshooting Microsoft Exchange 2010book
25thPR2FPrince2 Foundations + Exambook
July 2012
2ndICNX 1+5Implementing and Configuring the Cisco Nexus 1000 and 5000book
2nd6420Fundamentals of Windows Server 2008book
2nd6451Planning, Deploying and Managing System Centre Configuration Managerbook
9th6235Implementing and Maintaining Microsoft SQL Server Integration Servicesbook
9thICOMMAdministering Cisco Voice and Unified Communications (ICOMM)book
9thICND2Interconnecting Cisco Network Devices Part 2 (CCNA Part 2)book
9th6419BConfiguring, Managing and Maintaining Windows Server 2008-based Serversbook
16thCVOICEImplementing Cisco Voice Communications and QoS v8 (CVOICE)book
16thVMwareIMCV4VMware: Install, Manage, Configure [V5]book
23rdTSHOOTTroubleshooting and Maintaining Cisco IP Networks (TSHOOT v1.0)book
23rdAGILEAgile Foundationsbook
23rd50399Designing a Business Intelligence Solution with Microsoft SQL Server 2008book
23rdPR2FPrince2 Foundations + Exambook
24th6234Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services book
26thPR2PPrince2 Practitioner + Exambook
26thBusiness AnalysisFundamentals of Business Analysisbook
30th10135AConfiguring, Managing and Troubleshooting Microsoft Exchange 2010book
August 2012
1stITILFITIL Foundationsbook
6th50400Designing, Optimizing and Maintaining a Database Administrative Solution for Microsoft SQL Server 2008book
6thFIREWALLDeploying Cisco ASA Firewall Features (FIREWALL)book
6th6294Plan and Manage Windows 7 Desktop Deployments and Environmentsbook
6th6425Configuring Windows Server 2008 Active Directory Domain Servicesbook
13thROUTEImplementing Cisco IP Routing (ROUTE)book
13thICND1Interconnecting Cisco Network Devices Part 1 (CCNA Part 1)book
13th10174Configuring and Administering Microsoft SharePoint 2010book
13thCIPT1Implementing Cisco Unified Communications Manager v8 Part 1book
20th6331Deploying and Managing Microsoft System Center Virtual Machine Managerbook
20th6236Implementing and Maintaining Microsoft SQL Server 2008 Reporting Servicesbook
20th10233Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010book
20th10533ADeploying, Configuring, and Administering Microsoft Lync Server 2010book
20th6421Configuring and Troubleshooting a Windows Server 2008 Network Infrastructurebook
22nd6423Implementing and Managing Windows Server 2008 Clusteringbook
27th10324AImplementing and Managing Microsoft Desktop Virtualizationbook
27th6426Configure, Identify and Access Solutions with Windows Server 2008 Active Directorybook
27thITILRCVITIL Service Capability - Release, Control & Validationbook
30thVMvSphere: WN5VMware vSphere: What's New [V5.0] book
September 2012
3rdAGILEAgile Foundationsbook
3rdSWITCHImplementing Cisco IP Switched Networks (SWITCH)book
3rd50322Configuring and Administering Windows 7book
6thBPMBusiness Process Modelingbook
10thITILFITIL Foundationsbook
10thTVOICETroubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)book
10thVMwareIMCV4VMware: Install, Manage, Configure [V5]book
10th6420/10159Server 2008 R2 Bootcampbook
10thPR2FPrince2 Foundations + Exambook
10th6437Designing a Windows Server 2008 Applications Infrastructurebook
10thL72010DevSharePoint 2010 Developmentbook
10thTVOICETroubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0)book
10th10135AConfiguring, Managing and Troubleshooting Microsoft Exchange 2010book
13thPR2PPrince2 Practitioner + Exambook
17thL7SP2010ASharePoint 2010 Administrationbook
17th10231Designing a Microsoft SharePoint 2010 Infrastructurebook
17thICND2Interconnecting Cisco Network Devices Part 2 (CCNA Part 2)book
17th6419BConfiguring, Managing and Maintaining Windows Server 2008-based Serversbook
17thL72010BCMicrosoft SharePoint 2010 Bootcampbook
20thFund - EAFundamentals of Enterprise Architecturebook
24thITIL-OSAITIL Service Capability - Operational Support & Analysisbook
24thCIPT2Implementing Cisco Unified Communications Manager v8 Part 2book
24thCIPT2Implementing Cisco Unified Communications Manager v8 Part 2book
October 2012
2nd6426Configure, Identify and Access Solutions with Windows Server 2008 Active Directorybook
3rd6430Planning for Windows Server 2008 Serversbook
3rd2778Writing Queries Using Microsoft SQL Server 2008 Transact SQLbook
3rd10159Update Windows Server 2008 Technology Specialist Skills to R2book
8thITILSOAITIL Service Capability - Service Offerings & Agreementsbook
8th10175Microsoft SharePoint 2010 Application Developmentbook
15th6231Maintaining MS SQL Server Database 2008book
15thVMvIMCv5VMware View: Install, Configure, Manage [V5.0] book
15thAGILEAgile Foundationsbook
15thITILFITIL Foundationsbook
16th6294Plan and Manage Windows 7 Desktop Deployments and Environmentsbook
18thBusiness AnalysisFundamentals of Business Analysisbook
22ndIUWVNImplementing Cisco Wireless Voice Networks (IUWVN)book
22ndICND1Interconnecting Cisco Network Devices Part 1 (CCNA Part 1)book
22nd10135AConfiguring, Managing and Troubleshooting Microsoft Exchange 2010book
22ndITILPPOITIL Service Capability - Planning, Protection & Optimizationbook
22nd10215AImplementing and Managing Microsoft Server Virtualizationbook
22ndPR2FPrince2 Foundations + Exambook
29th6421Configuring and Troubleshooting a Windows Server 2008 Network Infrastructurebook
29thROUTEImplementing Cisco IP Routing (ROUTE)book
November 2012
5thFIREWALLDeploying Cisco ASA Firewall Features (FIREWALL)book
5thCVOICEImplementing Cisco Voice Communications and QoS v8 (CVOICE)book
5th6416&6417BCWindows Server 2008 Bootcamp (L7 Customised)book
12thICNX 1+5Implementing and Configuring the Cisco Nexus 1000 and 5000book
12th6419BConfiguring, Managing and Maintaining Windows Server 2008-based Serversbook
19th10324AImplementing and Managing Microsoft Desktop Virtualizationbook
19th50028Installing & Configuring System Centre Operations Manager 2007 R2book
19thICND2Interconnecting Cisco Network Devices Part 2 (CCNA Part 2)book
19thITILFITIL Foundationsbook
19th6425Configuring Windows Server 2008 Active Directory Domain Servicesbook
21st6292Installing and Configuring Windows 7 Clientbook
26th6435Designing a Windows Server 2008 Network Infrastructurebook
26thPR2FPrince2 Foundations + Exambook
26th6232Implementing MS SQL Server Database 2008book
26th10135AConfiguring, Managing and Troubleshooting Microsoft Exchange 2010book
28thBPMBusiness Process Modelingbook
29thVMvSphere: WN5VMware vSphere: What's New [V5.0] book
29thPR2PPrince2 Practitioner + Exambook
December 2012
3rd50401Designing and Optimizing Database Solutions with Microsoft SQL Server 2008book
3rdCIPT1Implementing Cisco Unified Communications Manager v8 Part 1book
3rd10233Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010book
3rd50331Windows 7, Enterprise Desktop Support Technicianbook
3rdTSHOOTTroubleshooting and Maintaining Cisco IP Networks (TSHOOT v1.0)book
6thFund - EAFundamentals of Enterprise Architecturebook
10th6420/10159Server 2008 R2 Bootcampbook
10thL72010BCMicrosoft SharePoint 2010 Bootcampbook
10thL7SP2010ASharePoint 2010 Administrationbook
10thTSHOOTTroubleshooting and Maintaining Cisco IP Networks (TSHOOT v1.0)book
10thVMwareIMCV4VMware: Install, Manage, Configure [V5]book
13thL72010DevSharePoint 2010 Developmentbook
17thITILFITIL Foundationsbook
17th6436Design Windows Server 2008 Active Directory Infrastructure and Servicesbook
17th50273Planning and Designing Microsoft Virtualization Solutionsbook
19th6426Configure, Identify and Access Solutions with Windows Server 2008 Active Directorybook
January 2013
9thICND1Interconnecting Cisco Network Devices Part 1 (CCNA Part 1)book
February 2013
25thICND2Interconnecting Cisco Network Devices Part 2 (CCNA Part 2)book
Business Skills
May 2012
24thBusiness SkillsProductivity and Managing Stressbook
June 2012
14thPEProfessional Etiquettebook